Legal

Privacy Policy

How we collect, use and protect your personal information

Last updated: June 2026

Cosmic Fortune Club respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you access our website, create an account, subscribe to a membership or use our services.

By using our platform, you consent to the practices described in this Privacy Policy.

Information We Collect

When you create an account or interact with Cosmic Fortune Club, we may collect:

✦Your name and email address

✦Your date of birth and star sign (optional)

✦Account and membership information

✦Payment and billing information processed securely by Stripe

✦Usage information including features accessed, readings viewed and interaction activity

✦Device and browser information used to improve platform functionality and security

We do not directly store full payment card details.

How We Use Your Information

We use your information to operate, improve and personalise the Cosmic Fortune Club experience, including:

✦Providing personalised readings, horoscopes and mystical content

✦Managing memberships, subscriptions and billing

✦Providing customer support and account assistance

✦Sending membership updates, service notifications and promotional communications

✦Improving our platform functionality, content and user experience

✦Detecting fraud, abuse or unauthorised activity

Marketing Communications

By creating an account, you may receive membership-related emails, promotional updates and platform communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

We will only send marketing communications where permitted by law. Marketing emails will identify Cosmic Fortune Club as the sender and include an unsubscribe link.

Data Sharing

We never sell your personal information to third parties.

We may share limited information with trusted third-party service providers who assist us in operating the platform, including:

✦Stripe — payment processing

✦Supabase — database and infrastructure services

✦AI service providers used to generate entertainment content and readings

✦Email and customer support providers

These providers process information in accordance with their own privacy policies and applicable data protection obligations.

If you use AI-generated readings or interactive features, the information you submit may be processed by our AI service providers for the purpose of generating your reading, maintaining safety, improving functionality and operating the platform. You should not submit sensitive personal information unless we specifically ask for it and explain why.

International Users

Cosmic Fortune Club may be accessed internationally.

By using our platform, you acknowledge that your information may be processed or stored in countries outside your local jurisdiction, including Australia and other countries where our service providers operate.

Data Retention

We retain personal information only for as long as reasonably necessary to:

✦Provide our services

✦Maintain account records

✦Comply with legal, regulatory or tax obligations

✦Resolve disputes and enforce our agreements

Where reasonably possible, personal information associated with deleted accounts will be removed or anonymised within 30 days unless retention is legally required.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure or loss.

However, no online platform or method of electronic storage can be guaranteed to be completely secure.

If we become aware of a data breach affecting your personal information, we will assess the breach and, where legally required, notify affected individuals and relevant regulators.

Your Rights

Subject to applicable laws, you may request to:

✦Access your personal information

✦Correct inaccurate information

✦Delete your account and associated personal data

✦Withdraw consent to marketing communications

To make a privacy-related request, please contact: hello@cosmicfortuneclub.com.au

Cookies & Analytics

We use essential cookies and similar technologies to:

✦Keep you logged into your account

✦Maintain platform functionality

✦Improve website performance and user experience

We may also use basic analytics tools to understand website usage and improve our services.

We do not currently use third-party advertising cookies for behavioural advertising.

Third-Party Services

Our platform may contain links to third-party websites, products or services. We are not responsible for the privacy practices or content of external websites or providers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or operational practices.

Updated versions will be published on this page with a revised “Last Updated” date.

Contact

For privacy-related questions or requests, please contact:

hello@cosmicfortuneclub.com.au

Cosmic Fortune Club Pty Ltd
Queensland, Australia

This Privacy Policy is governed by the laws of Queensland, Australia.

Also see our Terms & Conditions and FAQ.